FREQUENTLY ASKED QUESTIONS

How do I store the product?


​​Moisture and heat are toffee's worst enemies. We recommend refrigerating or freezing your toffee in moisture-proof packaging.




Payment and Shipping


We will always attempt to ship your order as promptly as possible. Orders with less than 20 items will be shipped within 1-3 working days. Orders with 20-50 items will be shipped within 1-4 working days. Any orders over 50 items will require 1-5 working days before shipment. If for some reason we are unable to ship within these timeframes we will contact you.




Secure ordering & payment options


The security of R & J Toffees financial transactions is extremely important to us. R & J Toffees uses Wix Payments and is 100% committed to protecting you. Wix Payments complies with the Payment Card Industry Data Security Standards (PCI DSS). The PCI DSS is the highest information security standard for organizations or companies that accept credit card payments.




Returns & refunds


If you don't like our product please send it back for a full refund.





contact

TEL: 408-805-4198 / MAIL: info@rjtoffees.com

                    185 Lewis Road, Unit 31 San Jose, CA 95111

© 2013 - 2020 by R & J TOFFEES. 

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